How much does shipping cost?
Our UK delivery (3-5 working days) is £4.49, with premium express delivery (1-2 working days) for only £8.99. Worldwide courier service calculated at checkout, based on final destination. We pride ourselves on our customer service and all orders received before 1:30pm (Monday to Friday) are dispatched the same day. (Excludes Bank Holidays) If you have any queries please check our shipping policy and shipping rates.
Does TORRO offer a 30-day money-back guarantee?
Yes, in the unlikely event that you are not satisfied with your purchase, we offer a 30-day money-back guarantee on all items returned to us in an unused condition. Return postage costs are the responsibility of the customer unless otherwise agreed. We are unable to offer an exchange or refund on personalised products unless the product itself is faulty. For more information, please read our Returns Policy
What does the TORRO manufacturer warranty cover?
Our 6 Month Manufacturer Warranty covers you against manufacturing faults which occur during the first 6 months of use. If you have any questions or wish to return an item, please contact us by email to customercare@torro.co.uk
