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About Us: The TORRO Story

About Us: The TORRO Story

TORRO was founded in 2013 in Newcastle upon Tyne, in the North East of England. We specialise in creating premium functional tech and lifestyle accessories for those who value quality, craftsmanship and design.

"WE COULDN'T FIND THE PHONE CASES WE WANTED, SO WE CREATED THEM OURSELVES."

It seemed counter-intuitive to spend a lot of money on the latest smartphone and then cover it in a cheap plastic case. Although, the mobile phone accessory market was already crowded, we could not find a premium genuine leather case with an accessible price tag.

Starting with a single product, TORRO expanded rapidly and we now serve hundreds of thousands of fans every year. We remain an organically grown, independent company who are able to keep prices accessible by cutting out the middleman and shipping directly to you without any retail or distribution margins.

"FROM SCOURING THE GLOBE TO SOURCING THE HIGHEST QUALITY LEATHERS TO DELIBERATING OVER EVERY ASPECT OF DESIGN AND PRODUCTION, THE JOURNEY OF EVERY TORRO PRODUCT IS AS IMPORTANT TO US AS THE FINISHED PRODUCT WILL BE TO YOU."

As mobile devices are becoming more and more robust with each release, our focus has shifted to adding functionality and aesthetics, the key features to our ever-expanding range of products.

"OUR CUSTOMERS ARE THE JUDGE AND JURY"

Customer service has always been a cornerstone of TORRO and one of the biggest foundations to our success. Now, as leaders in the leather lifestyle accessories market, our team appreciate the TORRO enthusiasts who continue to get in touch with product ideas, improvements and feedback, which has all contributed to our 5 star 'Excellent' rating on Trustpilot

By Phone

(0191) 270 5143(10am - 2pm GMT)

By Email

7 days per week
customercare@torro.co.uk

By Post

Unit 4b, New York Way,
New York Industrial Park,
Newcastle Upon Tyne,
NE27 0QF