Gift Card

• Gift cards are sent electronically by email. 
• The code can be entered and redeemed at checkout.
• Our gift cards have no additional processing fees.
• Gift cards cannot be exchanged for cash. 

Shopping for someone else? Give them the gift of choice with a TORRO gift card.

Standard UK Mainland Delivery is FREE on all orders over £20 (£1.99 on all orders under £20). Premium express delivery from only £2.49. Worldwide courier service calculated at checkout.

We pride ourselves on our customer service and all orders received before 1:30pm (Monday to Friday) are dispatched the same day. (Excludes Bank Holidays)

If you have any queries please check our shipping policy and shipping rates.

* additional charges apply for Scottish Highlands & Islands and BFPO.

In the unlikely event that you are not satisfied with your purchase, we offer a 30-day money-back guarantee on all items returned to us in an unused condition.

Our 6 Month Manufacturer Warranty covers you against manufacturing faults which occur during the first 6 months of use.

We are unable to offer an exchange or refund on personalised products unless the product itself is faulty.

If you have any questions or wish to return an item, please contact us on (0191) 270 5143 (10am - 2pm GMT) or email customercare@torro.co.uk

For more information, please read our Returns Policy