UK and International Shipping Rates
At TORRO, we take great pride in the way your items are delivered. Shipping directly from our offices in Newcastle upon Tyne all items arrive beautifully packaged via tracked delivery.
Please check below to find the correct delivery options and prices based on your shipping country. If you do not find the answer to your question below, please do not hesitate to contact us on (0191) 270 5143 (10am to 2pm UK Time, Mon-Fri) or via email to customercare@torro.co.uk
United Kingdom
Shipping to: United Kingdom
| Service | Order Value | Price |
|---|---|---|
| 1 meter Parcel 3-5 Working days | - | £3.95 |
| Royal Mail Tracked (Delivered within 3-5 working days) | £0.00 - £74.99 | £2.95 |
| UPS Standard (Delivered within 1-2 working days) Mainland UK only ** | £0.00 - £74.99 | £3.95 |
| UPS Standard (Delivered within 1-2 working days) Mainland UK only ** | £75.00 and up | Free |
| UPS Express (Aims to deliver next working day if order placed before 1:30pm Mon - Thurs) Mainland UK only | - | £7.99 |
** - Non Mainland UK Orders will be sent via Royal Mail (instead of UPS standard)
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
USA
Shipping to: USA
| Service | Order Value | Price |
|---|---|---|
| DHL Express | £0.00-£29.00 | £12.95 |
| DHL Express | £29.01-£49.00 | £7.95 |
| DHL Express | £49.01-£99.00 | £4.95 |
| DHL Express | £99.01 and up | FREE |
In a very small number of cases, DHL are permitted to pass parcels to the USPS for final delivery. This can increase shipping times by a number of days. This protocol prevents any surcharges being added to the order and allows delivery from the UK. If you live in a remote location and the order is not cancelled and refunded within 24hrs, please note it is likely that DHL will deliver in conjunction with USPS and a delay may occur.
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
Norway / Switzerland
Shipping to: Norway, Switzerland
| Service | Order Value | Price |
|---|---|---|
| UPS Standard | £0.01-and up | £23 |
Shipping fee EXCLUDES all local customs fees and taxes. Fees payable by customer.
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
European Zone 1 - Belgium, France, Germany, Holland (The Netherlands), Republic of Ireland, Luxembourg, Monaco
Shipping to: Belgium, France, Germany, Holland (The Netherlands), Republic of Ireland, Luxembourg, Monaco
| Service | Order Value | Price |
|---|---|---|
| UPS Standard | £0.01 and Up | £15 |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
European Zone 2 - Austria, Italy, Poland, Portugal, Spain
Shipping to: Austria, Italy, Poland, Portugal, Spain
| Service | Order Value | Price |
|---|---|---|
| UPS Standard | £0.01 and up | £19 |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
European Zone 3 - Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden
Shipping to: Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden
| Service | Order Value | Price |
|---|---|---|
| UPS Standard | £0.01-and up | £20 |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
European Zone 4 - Andorra, Liechtenstein, San Marino
Shipping to: Andorra, Liechtenstein, San Marino
| Service | Order Value | Price |
|---|---|---|
| UPS Standard | £0.01-and up | £23 |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
Worldwide Zone 1 - Belarus, Bosnia And Herzegovina, Canada, Iceland, Israel, Mexico, Turkey (+5 more)
Shipping to: Albania, Belarus, Bosnia And Herzegovina, Canada, Iceland, Israel, Mexico, Moldova, Montenegro, North Macedonia, Serbia, Turkey
| Service | Order Value | Price |
|---|---|---|
| DHL Express | £0.00-£49.00 | £15.00 |
| DHL Express | £49.01-£99.00 | £11.95 |
| DHL Express | £99.01 and up | FREE |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
Worldwide Zone 2 - Australia, China, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Singapore, South Africa, South Korea, Thailand (+16 more)
Shipping to: Australia, Bahrain, Bangladesh, Bhutan, Cambodia, China, Hong Kong, Indonesia, Japan, Kuwait, Lao People's Democratic Republic, Macao, Malaysia, Myanmar, Nepal, New Zealand, Oman, Qatar, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Vietnam, Philippines
| Service | Order Value | Price |
|---|---|---|
| DHL Express | £0.00-£49.00 | £19.50 |
| DHL Express | £49.01-£99.00 | £14.95 |
| DHL Express | £99.01 and up | FREE |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
Worldwide Zone 3 - Brunei, Jordan, Saudi Arabia
Shipping to: Brunei, Jordan, Saudi Arabia
| Service | Order Value | Price |
|---|---|---|
| DHL Express | £0.00-£29.00 | £20.50 |
| DHL Express | £29.01-£49.00 | £15.50 |
| DHL Express | £49.01-£99.00 | £12.50 |
| DHL Express | £99.01 and up | FREE |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
Worldwide Zone 4 - Argentina, Brazil, Chile, Colombia, Egypt, Jamaica, Pakistan (+39 more)
Shipping to: Antigua And Barbuda, Argentina, Armenia, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, French Guiana, Georgia, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Kazakhstan, Lebanon, Libyan Arab Jamahiriya, Morocco, Nicaragua, Pakistan, Panama, Paraguay, Peru, Saint Kitts And Nevis, Saint Lucia, Saint Martin, St. Vincent, Syria, Trinidad and Tobago, Tunisia, Uruguay, Venezuela, Virgin Islands, British, Yemen
| Service | Order Value | Price |
|---|---|---|
| DHL Express | £0.00-£29.00 | £22.95 |
| DHL Express | £29.01-£49.00 | £17.95 |
| DHL Express | £49.01-£99.00 | £14.95 |
| DHL Express | £99.01 and up | £4.95 |
Please note: If your postcode/Zip code is classified as a remote location by one of our approved couriers then we reserve the right to cancel the order. Item may be reordered with a pre-arranged surcharge. Please contact us for more information.
If your country is not listed please contact us to see if we can facilitate your order.
