The Tan Collection
Frequently Asked Questions
Have questions about our premium products, shipping times, or personalisation options?
Contact Us →Can my order be personalised?
Yes, we currently offer personalisation on the vast majority of our premium leather products. Learn more about in-house personalisation service. We also offer a corporate gifts & branding service with no minimum quantities.
What is the cost of shipping?
Our UK delivery (3-5 working days) service is £4.49, with premium express delivery for only £7.50. Additional charges may apply for Scottish Highlands & Islands and BFPO.
Worldwide courier service calculated at checkout, based on final destination.
Please check our shipping rates for all our shipping prices and services.
Do you offer a warranty?
All of our products are covered by a 6 month warranty to protect you against manufacturing faults which may occur within the first 6 months of use. Please refer to our returns policy for more information.
Can I return a product if I'm not satisfied with my purchase?
We have offer a 30 day return policy to ensure customer satisfaction. If you're not completely satisfied with your purchase please refer to our returns policy.