Shell Replacement Service

Availability: In Stock
Order in for same day dispatch

Product Details

Sometimes our premium leathers can outlive the soft touch shell. On these occasions we can offer a shell replacement service at our head office in Newcastle Upon Tyne.

Once your order has been confirmed please return your case to the below address quoting the order number you will receive once your shell replacement order has been confirmed. Once we receive the case we will aim to replace the shell the same day and return.

Returns Address:

B.A.M Worldwide ltd
Unit 4B New York Way
New York Industrial Estate
Shiremoor
Newcastle Upon Tyne
NE27 0QF

Description

TORRO soft touch shells are designed to take the impact of a drop or fall to protect your handset. In order to keep your phone or tablet safe they may break or crack as they disperse the energy from an impact.

Delivery

FREE Standard UK delivery on all orders over £10. Premium delivery services from only £2.95. Express worldwide courier service calculated at checkout.

We pride ourselves on our customer service and all orders received before 2:30pm (Monday to Friday) are dispatched the same day. (Excludes Bank Holidays)

If you have any queries please check our shipping policy and shipping rates.

Warranty & Returns

In the unlikely event that you are not satisfied with your purchase, we offer a 30 day money back guarantee on all items returned to us in an unused condition.

Our 6 Month Manufacturer Warranty covers you against any defects which arise from everyday use.

We are unable offer an exchange or refund on personalised products, unless the product itself is faulty.

If you have any questions, or wish to return an item, please contact us on (0191) 270 5143 (10am - 2pm GMT) or email customercare@torro.co.uk

For more information, please read our Returns Policy

Need Help?

If you need any assistance, please call us on +44 (191) 270 5143 (10am to 2pm GMT, Mon-Fri) or email customercare@torro.co.uk and we will get back to you within 24 hours.

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