Shell Replacement Service
Sometimes our premium leathers can outlive the soft touch shell. On these occasions we can offer a shell replacement service at our head office in Newcastle Upon Tyne.
Once your order has been confirmed please return your case to the below address quoting the order number you will receive once your shell replacement order has been confirmed. Once we receive the case we will aim to replace the shell the same day and return.
B.A.M Worldwide ltd
Unit 4B New York Way
New York Industrial Estate
Newcastle Upon Tyne
TORRO soft touch shells are designed to take the impact of a drop or fall to protect your handset. In order to keep your phone or tablet safe they may break or crack as they disperse the energy from an impact.
Don't forget to double check our Christmas Shipping Dates to avoid any disappointment!
FREE Standard UK delivery on all orders over £5. Next Day delivery for only £2.95. Express worldwide courier service calculated at checkout.
We pride ourselves on our customer service and all orders received before 2:30pm (Monday to Friday) are dispatched the same day.
Warranty & Returns
For your peace of mind we offer a 30 day money back guarantee on all unwanted items returned to us in an unused condition*.
Please contact us at firstname.lastname@example.org if you have any questions or wish to return or exchange an item.
All our products are covered under a 6 month manufacturer's warranty against any defects when the product has been used under normal conditions.
For more information, check our returns policy.